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Help with a complaint against a company — task template

A company refuses to refund a faulty product. I want help writing a formal complaint.

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What needs doing

  • Read my case
  • Write a formal complaint letter
  • Explain the next steps

Who is a good fit

  • Knows consumer law
  • Clear writing
  • Fast help

Ask before you agree

  • What are my chances?
  • Which body can I complain to?

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Help with a complaint against a company A company refuses to refund a faulty product. I want help writing a formal complaint. What needs doing: • Read my case • Write a formal complaint letter • Explain the next steps Good to have: • Knows consumer law • Clear writing • Fast help
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Tips

  • Price: a fixed price for the whole job is easiest to compare.
  • Say where and when: area, dates, and whether it can be done remotely.
  • Add a picture — listings with pictures get more answers.
  • myservice.is never handles money: agree on how to pay, and never pay in advance to someone you have not met.
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