← Templates · Job · Virtual assistant
Duties
- Answer emails and chat messages
- Handle returns and refunds
- Update orders in our system
What to look for
- Friendly and clear writing
- Customer service experience
- Available weekdays
Interview questions
- Have you used Zendesk or similar?
- Can you work in English and German?
Ready-to-post text
Change the details so they fit you, then post it — free on myservice.is.
Customer service assistant for a webshop
Our webshop needs someone to answer customer emails and chat, remotely.
The job:
• Answer emails and chat messages
• Handle returns and refunds
• Update orders in our system
You have:
• Friendly and clear writing
• Customer service experience
• Available weekdays
Tips
- Price: most people give a price per hour. Say how many hours you expect.
- Say where and when: area, dates, and whether it can be done remotely.
- Add a picture — listings with pictures get more answers.
- myservice.is never handles money: agree on how to pay, and never pay in advance to someone you have not met.
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